one man’s creative solution is another man’s forehead on the desk

Questions/tickets posted to me today remind me how much of a stressor it is to support developers. Typically speaking, developers have very few boundaries in which to solve their problems. Their lack of boundaries turns into my headache when they start finding creative (special ed) solutions to problems. Kinda like kids who want to do something but can’t, and they find some unexpected, completely terrible way to do it that causes a hole in the wall.

And sometimes, it’s not their solutions that suck, it’s the bad initial requirements that suck and really aren’t possible in a given architecture without a lot of unnecessary pain, cost, and compromise of security posture. And of course it’s my team that gets to be the mean parent…

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